Frequently Asked Questions
Everything you need to know about shopping with MINDSTATE.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our returns portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, MINDSTATE ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order is processed, you will receive an email with a unique tracking number and a link to follow your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options through Klarna.
Are your products covered by a warranty?
Most of our products come with a 1-year limited manufacturer warranty against defects. Please check the specific product page or contact support for more details.